For orders prior to 13 Jan, 2017, packages with tracking numbers starting with RT (registered airmail) are traceable up to the point of departure from Hong Kong. There is no tracking once the item leaves Hong Kong and enters your destination country.
For orders placed after 13 Jan, 2017, packages with tracking numbers starting with LK (E-Express) are fully traceable from origin to arrival at the destination.
EMS/Speedpost tracking numbers also offer full visibility from origin to arrival.
To track your order, please paste it on this website: http://track.eyecandys.com